Support Channels
Your own business comes first
Gümrah Saha is multi-tenant: your account, your permissions, and the data you can see are all managed by the business you work for. For usernames, passwords, permissions, and questions about customer or stock data, contact your own company first.
Firm code and connection key
The mobile and desktop apps resolve your firm code to <firmcode>.gumrah.app; if your installation lives at a different address, you enter the server address by hand. The web version opens at the same address under /uygulama/ and asks for no firm code. The firm code, server address, and connection key come from your company’s system administrator — they do not ship with the app. The same person provides the Windows installation package.
Mehmet Gümrah
App publishing and technical pages are maintained by Mehmet Gümrah. You can send bug reports and suggestions by email.
support@mgumrah.commgumrah.comResponse time
Support requests are reviewed during business days, usually within the same day.