Support Channels
Company Support
Your own business comes first
Gümrah Saha is multi-tenant: your account, your permissions, and the data you can see are all managed by the business you work for. For usernames, passwords, permissions, and questions about customer or stock data, contact your own company first.
Firm Connection
Firm code and connection key
The app resolves your firm code to <firmcode>.gumrah.app; if your installation lives at a different address, you enter the server address by hand. The firm code, server address, and connection key come from your company’s system administrator — they do not ship with the app.
Technical Developer
Mehmet Gümrah
App publishing and technical pages are maintained by Mehmet Gümrah. You can send bug reports and suggestions by email.
support@mgumrah.commgumrah.comResponse Time
Response time
Support requests are reviewed during business days, usually within the same day.